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07939111299 - Basingstoke Driving School - 01256812595

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Terms and Conditions of Basingstoke Driving School

The following terms and conditions represent the basis upon which training is offered by Basingstoke Driving School. The provision of training is subject to the acceptance of these terms and conditions.

Driving licences and fitness to drive:
You must hold a current, valid driving licence, provisional, full or international, and produce it on or in advance of, your first driving lesson (unless you are under 17 years and having an off-road lesson).

You must be fit to drive with regard to legal and medical requirements and must advise your instructor of any medication or prescription drugs you are taking that may affect your ability to drive safely before taking any lessons.

You must notify your Instructor of any matters which affect your ability or entitlement to have driving tuition, for example, but not limited to, any lack, or loss, of a valid provisional driving licence. You must advise of any changes to your driving licence during the period of tuition. You must be able to read a number plate at the statutory distance of 20.5 metres, if appropriate, with the use of glasses or contact lenses.

Payments and Cancellation:
Tuition fees are normally payable in advance. Payment can be made by cash, cheque payable to Basingstoke Driving School or by debit / credit card eithier in the car or online at:

Any cheque offered for payment that are subsequently refused by the bank will be subject to an administration charge of 25.00.

Weekly lessons 1-2 hours: If either you or your instructor needs to cancel or re-arrange a lesson at least 24 hours notice will be required.  If you cancel any lessons with less than 24 hours notice, then 50% of the lesson will be charged.

Semi-intensive / Intensive (lessons greater than 2 hours long):  If you cancel any lessons with less than 48 hours notice, then 50% of the lesson will be charged.

If you fail to turn up for any appointment (Your instructor will wait at the agreed pickup point for 15 minutes only) and therefore where no cancellation notice was provided by you to the Instructor before the start of the lesson, then 100% of the lesson price will be charged.

Your instructor will do everything possible to ensure that your lessons start and finish on time, but reserves the right to cancel, postpone or change lesson lengths and start/finish times under certain circumstances (e.g., dangerous weather conditions, traffic conditions, mechanical breakdown and illness). In the event of postponement fees paid in advance will be carried forward.

The instructor reserves the right to cancel a lesson at short notice if it is suspected that the pupil may be unfit due to the effects of alcohol, drugs (prescribed or otherwise) or any other condition that would cause his/her driving to be dangerous or illegal. In such circumstances the full amount of the lesson will be charged.

Lesson bookings:
Your instructor will endeavor to maintain regular lesson slots at the same time each week to ensure continuity of learning, however, this cannot be guaranteed.

The minimum lesson period is one hour. If, for any reason, the instructor is late for the lesson he/she will make a concerted effort to inform the pupil of the estimated time of arrival. If the delay is greater than 15 minutes this time will be credited to the pupil and when possible the lesson will be extended by the time due if this is not possible the extra time will be carried forward to the next suitable lesson.

Mobile Phones:
All pupils are to ensure that their mobile phones are switched off prior to entering the tuition vehicle. The Instructor will not use his/her mobile phone during lesson time except in an emergency or when parked and to the benefit of the pupil.

Personal Property:
No liability will be accepted for any personal property that is left in the tuition vehicle. However we will endeavour to return any items at the earliest opportunity.

Driving tests and bookings:
Your instructor reserves the right to refuse use of a driving school vehicle for test if he/she considers that provision of a vehicle could cause a risk to public safety.

Your instructor cannot be held responsible for test appointments cancelled by the DSA due to bad weather, sickness, staff shortages or other reasons. Such cancellations are beyond the control of your instructor and therefore the lesson fee and 'use of car' fee for the booked period will be charged. Your instructor will advise about claiming compensation from the DSA .

Transferability of lessons:
You cannot sell or transfer lessons which have been purchased in Your name to any other person without consent.

Gift Card/Vouchers/Paid in Advance:
A gift card / voucher or paid in advance lessons must be used for the first driving lesson within 6 months or 183 days from purchasing. The gift card or voucher will must be used in full within 12 months or 365 days from purchasing.

No responsibility is accepted by Basingstoke Driving School should you contract any virus or other medical condition as a result of having a driving lesson.

Law applying to terms and conditions:
Nothing in these Terms and Conditions will affect any statutory rights you may have as a consumer. These terms and conditions are governed by the laws of England and Wales.

We reserve the right to change or alter any of the terms and conditions without notice, but will endeavour to inform pupils of any changes as soon as possible.

Version: 1.5
Date: 1st January 2024

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